Oliver NowakJul 25, 20234 minPersonalThe Importance of Organisational Change Management (OCM) in Today's Digital Business EnvironmentAs companies around the world look to become more agile and shorten development cycles, it has become essential for organisations to...
Oliver NowakApr 27, 20224 minServiceNowPutting Culture at the Centre of TransformationIt is clear that many FSIs want to leverage digital capabilities to become market leaders in customer experience. But how much attention...
Oliver NowakFeb 23, 20223 minServiceNowThe Leaders that will define the Digital Age within UtilitiesToday, utility leaders are not just business leaders, but they are also technology leaders. Business and technological objectives and...
Oliver NowakFeb 18, 20224 minServiceNowCreating a Digital Transformation Battle PlanAssess Digital Readiness Business Impact Change Readiness For a business to digitally transform it relies on three components: culture,...
Oliver NowakJan 7, 20225 minServiceNow3 Strategies for Effective Organisational Change Management in 2022As companies around the world look to become more agile and shorten development cycles, it has become essential for organisations to...