There’s still a place for brick-and-mortar stores in our lives but no one can deny that they are facing fiercer competition and a more...

Today’s businesses are full of digital-savvy employees who aren’t just used to using digital services but demand them. As a result,...

Vendor Management is often not given the air time it deserves. As consumers, we walk into the shop, pick up the product we’re after and...

In today’s cashless, contact-free society any customer-facing business, be that across retail, leisure or hospitality has traded in their...

Adopting new processes and investing a large amount in technology has often seemed a nice-to-have rather than a must-have, especially...

When the pandemic hit two years ago, the phrase ‘new-normal’ wasn’t far from anyone’s lips. For a while it just seemed like the latest...

Over the last few decades, the commentary across the retail industry has indicated the demise of brick-and-mortar retail stores. With the...

What is the current state of play? The Covid-19 pandemic has hit each and every one of us hard, that’s undeniable. But the specific...