Oliver Nowak
The Unique Challenges Facing Retail Operations
There’s still a place for brick-and-mortar stores in our lives but no one can deny that they are facing fiercer competition and a more...
The Digital Iceberg
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Oliver Nowak
- Jul 27
- 3 min
Boosting IT & Employee Productivity in the Retail Sector
Today’s businesses are full of digital-savvy employees who aren’t just used to using digital services but demand them. As a result,...
40
Oliver Nowak
- Jul 24
- 3 min
Digitally Transforming Vendor Management
Vendor Management is often not given the air time it deserves. As consumers, we walk into the shop, pick up the product we’re after and...
20
Oliver Nowak
- Jul 22
- 3 min
How do you manage the Dangers of POS Failure?
In today’s cashless, contact-free society any customer-facing business, be that across retail, leisure or hospitality has traded in their...
140
Oliver Nowak
- Jul 19
- 4 min
Achieving Operational Efficiency in Retail Stores
Adopting new processes and investing a large amount in technology has often seemed a nice-to-have rather than a must-have, especially...
150
Oliver Nowak
- Jan 21
- 3 min
Reinventing Customer Service in the Retail Sector
When the pandemic hit two years ago, the phrase ‘new-normal’ wasn’t far from anyone’s lips. For a while it just seemed like the latest...
60
Oliver Nowak
- Jan 19
- 4 min
The Future of Store Lifecycle Management
Over the last few decades, the commentary across the retail industry has indicated the demise of brick-and-mortar retail stores. With the...
70
Oliver Nowak
- Jan 17
- 5 min
The Impact of COVID on the Retail Sector
What is the current state of play? The Covid-19 pandemic has hit each and every one of us hard, that’s undeniable. But the specific...
20