The Digital Iceberg

Your Digital Transformation Blog

Welcome. This Blog is about spotlighting my real-life experience of Digital Transformation. I hope it stimulates thought and conversation.

Oliver Nowak

May 174 min

Don't Think of AI as a Technology

The performance of a business can be best characterised by the quality of its decision-making. The more often the people within a...

Recent Posts

Search

Oliver Nowak

Apr 19, 20234 min

Developing a Successful Low-Code Development Model

Low-code development isn't a novel idea, it can be traced back to the early days of computing, when programmers began to develop tools...

Oliver Nowak

Apr 14, 20233 min

Design Thinking Applied to ServiceNow: A Guide

As I have mentioned many times, in today's rapidly changing world, digital transformation is no longer a choice for businesses. It is an...

Oliver Nowak

Apr 12, 20233 min

Automation with a Purpose

In the ServiceNow space we talk a lot about digital transformation. But why are we interested in digital transformation? We care about...

Oliver Nowak

Dec 1, 20224 min

How to move from Traditional CMDB to a Digital Service Blueprint

If you were to ask your CEO what their top 5 priorities are, do you think they would name data as one of them? In my experience, some do...