Oliver Nowak
Developing a Successful Low-Code Development Model
Low-code development isn't a novel idea, it can be traced back to the early days of computing, when programmers began to develop tools...
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The Digital Iceberg
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Oliver Nowak
- Apr 14
- 3 min
Design Thinking Applied to ServiceNow: A Guide
As I have mentioned many times, in today's rapidly changing world, digital transformation is no longer a choice for businesses. It is an...
1340
Oliver Nowak
- Apr 12
- 3 min
Automation with a Purpose
In the ServiceNow space we talk a lot about digital transformation. But why are we interested in digital transformation? We care about...
130
Oliver Nowak
- Dec 1, 2022
- 4 min
How to move from Traditional CMDB to a Digital Service Blueprint
If you were to ask your CEO what their top 5 priorities are, do you think they would name data as one of them? In my experience, some do...
590
Oliver Nowak
- Oct 12, 2022
- 2 min
Why Start Again with ServiceNow?
If I had to choose one word to describe effective service delivery it would be visibility. Can you confidently say you have visibility?...
780
Oliver Nowak
- Aug 1, 2022
- 4 min
The Unique Challenges Facing Retail Operations
There’s still a place for brick-and-mortar stores in our lives but no one can deny that they are facing fiercer competition and a more...
280
Oliver Nowak
- Jul 28, 2022
- 3 min
Boosting IT & Employee Productivity in the Retail Sector
Today’s businesses are full of digital-savvy employees who aren’t just used to using digital services but demand them. As a result,...
70
Oliver Nowak
- Jul 25, 2022
- 3 min
Digitally Transforming Vendor Management
Vendor Management is often not given the air time it deserves. As consumers, we walk into the shop, pick up the product we’re after and...
20
Oliver Nowak
- Jul 22, 2022
- 3 min
How do you manage the Dangers of POS Failure?
In today’s cashless, contact-free society any customer-facing business, be that across retail, leisure or hospitality has traded in their...
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Oliver Nowak
- Jul 20, 2022
- 4 min
Achieving Operational Efficiency in Retail Stores
Adopting new processes and investing a large amount in technology has often seemed a nice-to-have rather than a must-have, especially...
170
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