AI’s potential to revolutionise business is clear. But without a well-structured governance model and operational framework, even the...

As I’m sure the rest of you are too, I’m bored of organisations describing themselves as “AI-first” – are they really? Attending Allie K...

A key theme coming out of ServiceNow’s Knowledge Conference and Microsoft’s Build Conference has been interoperability of agents....

In my last article , I explored how AI needs a solid foundation - a base of reliable, structured, and accessible data - to deliver real...

In the context of AI, we often hear about AI Data Readiness. But what does it actually mean? And what do you need to consider? Think...

The first time I started interacting with AI, I treated it as though it was all-knowing - I'd been told it basically was. So I spoke to...

A new era of transformative technology is dawning, with recent breakthroughs in Artificial Intelligence (AI) making people stand up and...

Artificial Intelligence (AI) has rapidly ascended to the forefront of global strategic priorities, becoming a pivotal element in the...

Going into this year, everyone is talking about the speed and scale of change—not just in the technology industry but fundamentally...

Today, enterprise software is designed to augment human capabilities. In the near future, agentic AI will drive a paradigm shift. Instead...

Digital transformation projects are notoriously complex, with layers of dependencies, risks, and moving parts. Organisations often dream...

In today’s world, digital transformation is an inevitability for any business, but its track record means it probably inspires more dread...

When I first started working with clients on their strategies, I noticed a pattern: they were often little more than glorified to-do...

The performance of a business can be best characterised by the quality of its decision-making. The more often the people within a...

The concept of People, Process & Technology has been around almost as long as the idea of Digital Transformation itself. And most...

In the fast-paced digital world that we have now lived in for the last few decades, data isn't something new, and having a data strategy...

As I mentioned in a previous article, AI is here to stay and it won't be long before it's as ubiquitous as cloud technology. But the...

With the transformational potential of AI being clearer than ever before, businesses are under enormous pressure to ride the tidal wave...

Guess what, we're standing on the precipice of a new digital era. I'm sure you've heard that a million times already in the last year or...

What is it? – Digital Transformation is all about the process of reimagining how things are done today through the use of technology....

There’s been a lot of talk about artificial intelligence (AI) for years now and for the lion’s share of that time it has felt very...

As companies around the world look to become more agile and shorten development cycles, it has become essential for organisations to...

No matter how well thought out and strategic a CIO’s initiatives and roadmap, they are completely useless unless the business is bought...

Technology has become an integral part of our lives, but why do we buy technology? The simple answer is: to solve people problems. In...

In today's rapidly changing business landscape, technology transformation has become a critical factor for success. But throwing money at...

Before we go anywhere, I feel like I need to answer the question: What is digital transformation? Simply put, digital transformation is...

In recent years, there’s been a lot of talk about digital marketing and how businesses are collecting and analysing data to profile our...

Why are your customers your customers? Why are your employees your employees? If you don’t have a simple answer to these questions, don’t...

Life is a maze. We have no idea what’s around the corner and we often don’t know where we’re going. At least for most of us, where we are...

If you asked the majority of people to describe themselves, the words ‘creative’ and ‘problem-solver’ would probably feature in some...

I have just finished reading Marc Randolph’s book “That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea”. As...

How much do you truly believe that you are going to be successful? Have you ever struggled under the weight of a lack of belief? It might...

Motivation. If there’s one thing that leaders of a business would want to bottle up and access whenever they want, surely motivation...

For a growing number of sporting stars, their media platforms are now managed by PR and marketing experts. It’s a way to enhance their...

To many of this generation, and particularly here in the UK, the name Jackie Robinson isn’t going to mean much. Personally, I only came...

Anyone who has ever tried implementing a successful digital transformation programme can speak of the resistance they felt at one stage...

Human beings are very often resistant to change, but to understand why we first need to understand the principle of change in the first...

In Stephen Covey’s 7 Habits of Highly Effective People he refers to the 6 paradigms of human interaction: Win/Win, Win/Lose, Lose/Win,...

Urbanisation has long been a sign of progress, it has been something developing countries have strived towards. Historically, it has been...

What is Total Quality Management? I’m really excited about this article, so I’m just going to jump right in. Total Quality Management...

I have just finished reading Bill Gates’ How to Avoid a Climate Disaster. The reason why I love this book is that across various...

With Wimbledon in the rear view mirror, the post-Wimbledon blues are strong, so in my mourning I was inspired to write about one of my...

Google - The Perfect Team In 2015 Google presented findings from their research into “What makes a Google team effective?”. Over 2 years...

The subject of my next article is one of my sporting and leadership idols, Toto Wolff. As a passionate Formula 1 fan, I have watched...

Who is Vince Lombardi? For those on this side of the pond who are unfamiliar with Vince Lombardi, he is known as arguably the greatest...

What is the Sigmoid Curve? Another one of life’s great temptations of simplification is to see life, business, society, and success as...

John Boyd’s OODA Loop In this article I wanted to zone in on decision making. What do we need to have in place to act quicker and more...

Socrates: “The only true wisdom is in knowing you know nothing”. I have spoken a lot about culture, but what actually is culture? It’s an...

The State of Play It is generally agreed that digital transformation has enormous potential, it influences how companies structure...

The Wrong Incentives The candle problem was created by Karl Duncker in 1945 as a cognitive performance test which tested an individual’s...