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    Reinventing Customer Service in the Retail Sector
    Oliver Nowak
    • Jan 21
    • 3 min
    ServiceNow

    Reinventing Customer Service in the Retail Sector

    When the pandemic hit two years ago, the phrase ‘new-normal’ wasn’t far from anyone’s lips. For a while it just seemed like the latest...
    3 views0 comments
    The Future of Store Lifecycle Management
    Oliver Nowak
    • Jan 19
    • 4 min
    ServiceNow

    The Future of Store Lifecycle Management

    Over the last few decades, the commentary across the retail industry has indicated the demise of brick-and-mortar retail stores. With the...
    7 views0 comments
    The Impact of COVID on the Retail Sector
    Oliver Nowak
    • Jan 17
    • 5 min
    ServiceNow

    The Impact of COVID on the Retail Sector

    What is the current state of play? The Covid-19 pandemic has hit each and every one of us hard, that’s undeniable. But the specific...
    2 views0 comments

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