Retail & Hospitality | The Digital Iceberg

The Unique Challenges Facing Retail Operations

There’s still a place for brick-and-mortar stores in our lives but no one can deny that they are facing fiercer competition and a more...

Boosting IT & Employee Productivity in the Retail Sector

Today’s businesses are full of digital-savvy employees who aren’t just used to using digital services but demand them. As a result,...

Digitally Transforming Vendor Management

Vendor Management is often not given the air time it deserves. As consumers, we walk into the shop, pick up the product we’re after and...

How do you manage the Dangers of POS Failure?

In today’s cashless, contact-free society any customer-facing business, be that across retail, leisure or hospitality has traded in their...

Achieving Operational Efficiency in Retail Stores

Adopting new processes and investing a large amount in technology has often seemed a nice-to-have rather than a must-have, especially...

Reinventing Customer Service in the Retail Sector

When the pandemic hit two years ago, the phrase ‘new-normal’ wasn’t far from anyone’s lips. For a while it just seemed like the latest...

The Future of Store Lifecycle Management

Over the last few decades, the commentary across the retail industry has indicated the demise of brick-and-mortar retail stores. With the...

The Impact of COVID on the Retail Sector

What is the current state of play? The Covid-19 pandemic has hit each and every one of us hard, that’s undeniable. But the specific...